Terms Of Services.

Terms of Service – J’s Independent Support

Last updated: 08/09/2025

Welcome to J’s Independent Support. By using our website or engaging our services, you agree to the following terms and conditions.

1. General Information

  • The information provided on this website is for general purposes only.

  • While we aim to keep content accurate and up to date, we make no guarantees that all information is complete or free from error.

2. Services

  • Our services are delivered in line with the NDIS Code of Conduct and industry standards.

  • Service availability may vary depending on participant needs, location, and support worker schedules.

  • Any agreements for ongoing support will be outlined in a Service Agreement, separate from this document.

3. Participant Responsibilities

When engaging with J’s Independent Support, we ask that you:

  • Provide accurate and up-to-date information about your needs.

  • Communicate changes to schedules or support requirements as soon as possible.

  • Treat our team with respect and kindness, as we will do for you.

4. Cancellations

  • We follow the NDIS cancellation policy. If you need to cancel a shift, please provide notice as early as possible.

  • Late cancellations may incur charges as outlined in the NDIS Price Guide.

5. Limitation of Liability

  • J’s Independent Support takes all reasonable steps to provide safe, reliable services.

  • We are not liable for indirect losses, damages, or delays that occur outside of our control.

6. External Links

  • Our website may include links to third-party websites.

  • We are not responsible for the content, accuracy, or privacy practices of these external sites.

7. Changes to These Terms

  • We may update these Terms of Service from time to time.

  • Any changes will be posted here with an updated “Last updated” date.

8. Contact Us

If you have any questions about these Terms, please get in touch:
📧 [Insert Professional Email]
📞 0407140390